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faqs

Our postal address is: PO box 2164, Salisbury East, QLD 4107, Australia.

All products listed on Rare Candy Collectables website is in Australian Dollars (AUD).

We accept debit/credit card, paypal, afterpay, direct bank transfer or rare candy collectables gift cards.

not at the moment but plan to in the near future.

Yes, you may. Pick up instructions are provided when you complete checkout with local pick up as the delivery option.

we use auspost for all deliveries and provide tracking to your order once it has been processed.

Depending on the service you select, domestic postage starts from $9.95. For more information, visit https://rarecandycollectables.com.au/shipping policy 

depending on shipping service and location, standard delivery takes approximately 2-6 business days to non-rural areas, and express delivery takes 1-3 business days.

Yes, you can read about the exceptions here.

we sell pokemon and dragon ball super trading cards; pokemon figurines, plushies and puzzles; ultimate guard, bcw and ultra pro accessories, at times nintendo switch consoles; and the option to purchase rare candy collectables gift cards.

a pre order item is like buying a concert ticket to see your favourite artist perform live. When you buy your ticket, you generally purchase it before the event, because you know that it will sell out by time it happens. So you would buy your ticket ahead of time. This is the same as purchasing a pre order item without worrying about missing out by time it is available. Plus it’s cheaper too! For more information visit https://rarecandycollectables.com.au/pre-order-policy/

 

No different to a pre order item but it’s a product that is regularly purchased. If an item is on backorder, it just means that you can buy in advance by time it’s in stock. Alternatively, you can purchase a backorder item once it’s in stock. For more information visit https://rarecandycollectables.com.au/pre-order-policy/

Yes, you can read about it here.

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