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gift cards faqs

frequent questions and answers for gift cards

A Rare Candy Collectables Gift Card is a voucher, just like any other Gift Voucher you can purchase on Google, eBay, Amazon, JBHI-FI and so on. You can purchase a Gift Card between the value of $5 to $1,000. You can gift this to anyone you like! You can even send that person a custom message! Gift Cards are sent to the email address you provide and are non-refundable.

Yes, you can purchase more than one Gift Card in a single purchase. Each Gift Card you add to your cart requires specific details for each one.

As a recipient of a Gift Card, simply click on the link provided in the email you received with the Gift Card and add products to your cart. Gift Cards are automatically applied to your cart, where the total value of the Gift Card deducts from the total order value.

If an order value is greater than the Gift Card, you will be required to pay the remainder through our payment methods at checkout.

You can check your Gift Card balance in My Account.

There is no expiry date.

Gift cards cannot be exchanged for cash. 

No, Rare Candy Collectables gift cards are sold on a one-use only basis. 

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