Frequently Asked Questions

These are some of our commonly asked questions. Feel free to contact us if the answer you are looking for isn't here.

We are an online store based in Brisbane, Queensland, Australia.

International delivery is currently suspended due to covid related issues.

All standard and express domestic orders are dispatched with Auspost.

  • Trading Cards – Pokémon, Digimon, Dragon Ball Super, and Yu-Gi-Oh! 
  • Range of Japanese Pokémon Products including Pokémon Center items
  • Puzzles & Board Games – Pokémon, Dragon Ball Super, and Digimon
  • Plushies (Soft Toys) – Pokémon and Digimon
  • Figurines – Pokémon
  • Model Kits – Pokémon and Digimon
  • Trading Card Accessories – Folders, Sleeves, Toploaders, Card Frames, Playmats, Storage Boxes, Deck Boxes, Magnetic Card Cases etc
  • Credit/Debit Card – Visa, Mastercard, American Express, Union Pay, Diners Club, Discover
  • Paypal
  • Buy Now Pay Later Options – openpay, humm, LatitudePay, afterpay, zippay, and laybuy (minimum order of $20 required)

The average delivery time for orders is displayed at checkout depending on the shipping method selected. At times, delivery may take longer than expected due to covid related issues or logistical delays.

Click & Collect (local pick-up) is available to customers who reside within Queensland, Australia only. This option automatically appears at checkout after you have completed your shipping details.

Orders may be available for pickup within 1 business day. You will be notified by email when your order is ready and instructions in how to arrange collection. Please refer to our Pre-order policy if you have placed a pre-order for click & collect. 

Products are sold in Australian Dollars (AUD). 

Domestic shipping (Australia)

  • Standard Shipping: $10 (free when you spend over $99)
  • Express Shipping: $17

International shipping (Worldwide)

Temporarily suspended until further notice.

International orders are currently suspended due to covid related issues.